Terms of Service

Updated Terms of Service

Effective Date: October 27, 2024

Welcome to DressPreservation.com ("we," "us," "our"). These Terms of Service ("Terms") outline the terms and conditions that apply to your access and use of our website and services. By engaging with our services, you agree to abide by these Terms as well as our Privacy Policy.

1. ACCEPTANCE OF TERMS

By using our services or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of these Terms, you must refrain from using our website or services.

2. SERVICES PROVIDED

We offer professional gown preservation services, as detailed on our website. Our services are subject to availability and may be modified or discontinued at our discretion without notice.

3. YOUR OBLIGATIONS

Accurate Information: You agree to provide truthful and accurate details when registering or making purchases, and to keep your information up-to-date.
Legal Compliance: You agree to use our website and services in accordance with applicable laws and regulations.
Prohibited Conduct: You agree not to interfere with or disrupt the functioning of our services in any way, including introducing harmful code or activities.

4. PRICING, PAYMENTS, AND REFUNDS

Pricing Information: All prices for services are displayed on our website and may change without prior notice.
Payment Terms: Payments are due when an order is placed, unless alternative payment arrangements are agreed upon.
Refund Policy: Refunds are processed in accordance with our Refund Policy, which is available on our website.

5. COMMUNICATION CONSENT

By providing your contact information, you consent to receiving communications from us via email, SMS, and phone, including order updates, promotional content, and service-related notices.

SMS AND TELEPHONE REGULATIONS

COMPLIANCE WITH LAWS

TCPA Compliance:

Express Consent: We will obtain your consent before sending you marketing text messages.
Opt-Out Options: You can opt-out by replying "STOP" to any SMS message.
Message Timing: We will only send messages between 8:00 AM and 9:00 PM local time.

CAN-SPAM Act Compliance:

Clear Identifiers: Our promotional messages will always be identified as advertisements.
Sender Information: Every message will contain our physical address.
Opt-Out Requests: We will honor your request to opt out immediately.

STATE-SPECIFIC RULES (NEW JERSEY)

Quiet Hours: SMS messages will not be sent to New Jersey residents between 8:00 PM and 9:00 AM local time.
Company Identification: SMS sent to New Jersey area codes will start with our company name to comply with local regulations.
Assumed Residency: SMS recipients with a New Jersey area code will be assumed to be New Jersey residents.

BEST PRACTICES

We will provide clear disclosures when collecting your phone number for SMS communications.
Separate consent will be obtained for email and SMS communications.
All opt-in and opt-out actions will be documented.
Our policies will be updated regularly to ensure compliance with all applicable laws.

OPT-OUT PROCEDURES

Phone Calls: To stop receiving phone calls, inform a representative or contact us at (800) 581-8952.
SMS Messages: To opt out of SMS, reply with "STOP" to any message or contact us at (800) 581-8952.
Emails: To unsubscribe from emails, click the “unsubscribe” link in any email or contact us at info@dresspreservation.com.

MESSAGE AND DATA RATES
Standard message and data rates may apply depending on your mobile carrier.

6. INTELLECTUAL PROPERTY

All content on our website, including images, text, logos, and design elements, is the intellectual property of DressPreservation.com or its licensors. Unauthorized use of our content is prohibited.

7. LIMITATION OF LIABILITY

We are not responsible for any indirect, incidental, special, or consequential damages that may arise from your use of our services. Our liability will be limited to the total amount paid for the specific service rendered.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless DressPreservation.com, its affiliates, and employees from any claims, losses, damages, or expenses that arise due to your use of our services or violation of these Terms.

9. TERMINATION

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated these Terms or acted in a manner harmful to us or other users.

10. CHANGES TO THESE TERMS

We may update these Terms from time to time. Any modifications will be effective immediately upon posting, with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the updated Terms.

11. GOVERNING LAW

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.

12. DISPUTE RESOLUTION

Any disputes relating to these Terms or our services will be resolved through binding arbitration under the rules of the American Arbitration Association.