Terms of Service

Updated Terms of Service

Effective Date: October 27, 2024

Welcome to DressPreservation.com ("we," "us," "our"). These Terms of Service ("Terms") outline the terms and conditions that apply to your access and use of our website and services. By engaging with our services, you agree to abide by these Terms as well as our Privacy Policy.

1. ACCEPTANCE OF TERMS

By using our services or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of these Terms, you must refrain from using our website or services.

2. SERVICES PROVIDED

We offer professional gown preservation services, as detailed on our website. Our services are subject to availability and may be modified or discontinued at our discretion without notice.

3. YOUR OBLIGATIONS

Accurate Information: You agree to provide truthful and accurate details when registering or making purchases, and to keep your information up-to-date.
Legal Compliance: You agree to use our website and services in accordance with applicable laws and regulations.
Prohibited Conduct: You agree not to interfere with or disrupt the functioning of our services in any way, including introducing harmful code or activities.

4. PRICING, PAYMENTS, AND REFUNDS

Pricing Information: All prices for services are displayed on our website and may change without prior notice.
Payment Terms: Payments are due when an order is placed, unless alternative payment arrangements are agreed upon.
Refund Policy: Refunds are processed in accordance with our Refund Policy, which is available on our website.

5. COMMUNICATION CONSENT

SMS CONSENT COMMUNICATION
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. We do not share, sell, or disclose mobile opt-in data, including phone numbers and consent information, to any third parties or affiliates for any purpose.
TYPES OF SMS COMMUNICATION:
If you have consented to receive text messages from DressPreservation.com, you may receive messages related to the following (provide specific examples):

Follow-up messages
Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: “Hello, this is a friendly reminder from DressPreservation.com that your wedding gown preservation kit has been received and is now being processed. You can reply STOP to opt out of SMS messages from DressPreservation.com at any time.”

MESSAGE FREQUENCY:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your order updates, shipping notifications, preservation status, or promotional offers.

Example: “Message frequency may vary. You may receive up to 4 SMS messages per week from DressPreservation.com regarding your order status, shipping updates, or account information. You can reply STOP to opt out of SMS messages from DressPreservation.com at any time.”
POTENTIAL FEES FOR SMS MESSAGING:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
OPT-IN METHOD:
You may opt in to receive SMS messages from DressPreservation.com in the following ways (methods may vary depending on how you interact with us):

By checking the SMS consent box during checkout on DressPreservation.com
By texting our business number to initiate communication (“Text us first”)

Example: “By entering your phone number and clicking ‘Submit’ at checkout, you agree to receive text messages from DressPreservation.com related to your order status, shipping updates, and promotions. Message and data rates may apply. Reply STOP to opt out at any time.”
OPT-OUT METHOD:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
HELP:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us on our contact us page.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
STANDARD MESSAGING DISCLOSURES:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

6. INTELLECTUAL PROPERTY

All content on our website, including images, text, logos, and design elements, is the intellectual property of DressPreservation.com or its licensors. Unauthorized use of our content is prohibited.

7. LIMITATION OF LIABILITY

We are not responsible for any indirect, incidental, special, or consequential damages that may arise from your use of our services. Our liability will be limited to the total amount paid for the specific service rendered.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless DressPreservation.com, its affiliates, and employees from any claims, losses, damages, or expenses that arise due to your use of our services or violation of these Terms.

9. TERMINATION

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated these Terms or acted in a manner harmful to us or other users.

10. CHANGES TO THESE TERMS

We may update these Terms from time to time. Any modifications will be effective immediately upon posting, with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the updated Terms.

11. GOVERNING LAW

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.

12. DISPUTE RESOLUTION

Any disputes relating to these Terms or our services will be resolved through binding arbitration under the rules of the American Arbitration Association.