Safeguard your gown’s beauty and legacy with our renowned wedding dress cleaning and preservation services. Trusted by over three million brides since 1913, we’ve perfected a restoration process that provides exceptional care for every gown.
Sending Your Dress
Sending in Your Dress: A Step-by-Step Guide to Ordering Your Wedding Dress Preservation Kit
Once you've made your purchase on our website, expect to receive your Wedding Dress Preservation Kit within a speedy 3-5 days. Delivered by FedEx, this shipping package, measuring 2' x 2' x 1 1/2", is designed to safeguard your preservation kit from the elements and will arrive at your doorstep in impeccable condition.
What’s Inside the Wedding Preservation Kit?
For over 100 years, Dress Preservation has been dedicated to refining the Wedding Dress Preservation Kit, assuring the secure and safe transit of your cherished wedding gown to the preservation facility. Features like the GownTrackerâ„¢ software and a crush-proof, water-resistant shipping container exemplify our commitment to the protection of your bridal gown.
Your Wedding Preservation Kit Includes:
- A crush-proof, water-resistant storage box to protect your bridal gown during shipping and the preservation process.
- Commercial-grade packaging tape to secure your kit and ensure the safest delivery.
- A waterproof poly bag to shield your wedding gown and accessories from moisture.
- A pre-paid UPS shipping label for convenient and insured shipping with free shipping included.
- Pre-filled documentation to confirm the details of your wedding dress cleaning and preservation order.
- Fabric-safe stain stickers for marking areas with visible or invisible stains on your gown.
- A detailed guide to help you properly pack your dress and veil for transit.
FAQs Regarding Sending in Your Wedding Dress
After receiving your Wedding Dress Preservation Kit and unpacking its contents, it's essential to review your order details before preparing your wedding gown for its trip to our advanced preservation facility.
STEP 1: Verify Order Details
Check the accuracy of your information on the pre-filled order form. When placing your order online, you can use a different return address. We also provide an alternative delivery card for updates. Use this opportunity to upgrade your preservation kit by completing the personalization form and making payment through a check or online methods.STEP 2: Use Stain Stickers for Specific Spots
Utilize the provided fabric-safe stain stickers to indicate areas requiring special attention, such as makeup smudges or food stains. Avoid marking the hemline, as it is frequently soiled. Our wedding preservation team will meticulously clean and examine this section. Stick only to the provided stain stickers, as their adhesive is gentle on delicate wedding dress fabrics and won't harm the fibers of your bridal gown. Even if you choose not to use the stickers, our team will thoroughly inspect your dress upon receipt.STEP 3: Assemble the Shipping Container
Follow the simple instructions to assemble the crush-resistant shipping container, specifically designed for commercial use. Place your wedding gown and up to five wedding day accessories into the provided waterproof poly bag. Include the white and yellow duplicates of your order form (retain the pink copy), an optional alternative delivery card, and, if needed, your personal check for upgrades. Use our custom twist tie to seal the bag, then insert it into the shipping container. (Tip: Keep the UPS shipping label outside the bag and container for easy tracking.)STEP 4: Attach the UPS Shipping Label
Detach the lower section of the pre-paid UPS shipping label and affix it to the reverse side of the pink order form. Retain the pink duplicate for your documentation, as it contains updated shipping details and the tracking number.STEP 5: Seal the Shipping Box
Lower the two flaps marked "A" on the shipping box, followed by folding down the two flaps labeled "B" over the "A" flaps. Dampen the adhesive side of the provided tape with tap water and a sponge, then apply it to the designated area labeled "Tape" on the container. Position the pre-paid UPS shipping label on the box in the area marked "Affix Shipping Label Here."STEP 6: Ship Your Wedding Preservation Kit Safely
Your wedding gown is now securely stored in the shipping container, ready for its journey to our preservation company. Choose one of these four easy shipping options:- Hand over the parcel to your UPS delivery person.
- Deliver the package to a nearby UPS store (Locate one near you).
- Drop off your package at a UPS drop box (Find the nearest drop box here).
- Dial 0-000-000-0000 to arrange for a UPS driver to collect your garment at no cost.
FAQs Regarding the Shipment of Your Wedding Dress to Us
Is it allowed to add more shipping insurance to my dress after the shipping package is delivered?
Indeed! While it's optimal to decide on extra shipping insurance during the acquisition of your preservation kit from our website, you have the option to increase the insurance coverage upon the Kit's arrival through the accompanying paperwork.
Is it possible to have my completed gown delivered to an address different from where my Kit was sent?
Surely! You'll find paperwork that allows you to indicate whether you want your wedding gown delivered to the original Kit order address or a different one. (Please note, this service is available for Continental US addresses only.)
Which items can I include with my gown for free preservation, and what are the items that come with an extra preservation cost?
The preservation of your gown includes up to five free accessories, such as a veil, train, jacket, ring pillow, money bag, shawl/cape, tiara, duster, garter, handkerchief, corset strap (lacing), purse, gloves, sash, and more. Any items beyond the initial five are subject to an additional $10.00 charge per item.
There is an extra preservation fee for items such as a slip, shoes, and silk bouquet, each priced at $35. You can settle the payment by including a check in the preservation box or using the credit card link provided in your paperwork.
Can I ask for additional repairs to be done on my wedding dress?
Yes, you can. There's a checkbox and a section where you can specify if you believe extra repair work is necessary for your wedding gown, such as fixing beading or repairing tears. Our preservation facility is staffed with a skilled seamstress for these types of repairs.
Is it possible to send my Kit to a PO Box?
Unfortunately, that won't be feasible as our package necessitates a signature and should be dispatched to a residential, workplace, or apartment address.
Can I indicate a non-U.S. address for the delivery of my gown in the paperwork?
Regrettably, shipping the final preservation box internationally or to Alaska and Hawaii is not viable due to size and weight constraints. Although international customers have sent their wedding dresses for cleaning and preservation, it's essential to provide a U.S. address, and you are responsible for managing the international shipping process.
Will I receive a notification once my wedding dress reaches your facility successfully?
Yes, you will be notified via email upon the successful receipt and check-in of your wedding dress at our facility. Please be patient and allow a maximum of two weeks from the date of dispatch for the confirmation and registration of your gown in GownTrackerâ„¢.
Is the use of my own tape acceptable when sealing the shipping container?
Yes, it is acceptable. Just make sure the tape you use is heavy-duty and meets the domestic shipping standards.
Do You Need Additional Information Before Confirming Your Order?
Find answers to most questions in our preservation FAQ, or contact us for any additional assistance you may need.
Why Choose Our Preservation Services?
Most Secure and Trusted
Free Shipping
Each Wedding Dress Preservation Kit includes complimentary, fully insured round-trip shipping. Our in-house team ensures every gown is cleaned, preserved, and safely returned to you.
Museum-Quality Preservation
We use advanced cleaning processes and museum-trusted technology to handle gowns with meticulous care. Acid-free materials prevent discoloration, ensuring your gown remains a timeless beauty and cherished heirloom.
Affordable EleganceÂ
Our kits provide exceptional preservation at accessible prices. From traditional to luxurious solutions, we deliver unparalleled care for vintage and contemporary styles alike.
90-Day Return Policy with No Questions AskedÂ
With our 90-day return policy and 100-year guarantee, you can trust our Wedding Dress Preservation Kit to preserve your cherished gown with lasting peace of mind.