Sending Your Dress

Sending in Your Dress: A Step-by-Step Guide to Ordering Your Wedding Dress Preservation Kit

Once you've made your purchase on our website, expect to receive your Wedding Dress Preservation Kit within a speedy 3-5 days. Delivered by FedEx, this shipping package, measuring 2' x 2' x 1 1/2", is designed to safeguard your preservation kit from the elements and will arrive at your doorstep in impeccable condition.

What’s Inside the Wedding Preservation Kit?

For over 100 years, Dress Preservation has been dedicated to refining the Wedding Dress Preservation Kit, assuring the secure and safe transit of your cherished wedding gown to the preservation facility. Features like the GownTrackerâ„¢ software and a crush-proof, water-resistant shipping container exemplify our commitment to the protection of your bridal gown.

Your Wedding Preservation Kit Includes:

  • A crush-proof, water-resistant storage box to protect your bridal gown during shipping and the preservation process.
  • Commercial-grade packaging tape to secure your kit and ensure the safest delivery.
  • A waterproof poly bag to shield your wedding gown and accessories from moisture.
  • A pre-paid UPS shipping label for convenient and insured shipping with free shipping included.
  • Pre-filled documentation to confirm the details of your wedding dress cleaning and preservation order.
  • Fabric-safe stain stickers for marking areas with visible or invisible stains on your gown.
  • A detailed guide to help you properly pack your dress and veil for transit.

FAQs Regarding Sending in Your Wedding Dress

After receiving your Wedding Dress Preservation Kit and unpacking its contents, it's essential to review your order details before preparing your wedding gown for its trip to our advanced preservation facility.

STEP 1: Verify Order Details

Check the accuracy of your information on the pre-filled order form. When placing your order online, you can use a different return address. We also provide an alternative delivery card for updates. Use this opportunity to upgrade your preservation kit by completing the personalization form and making payment through a check or online methods.

STEP 2: Use Stain Stickers for Specific Spots

Utilize the provided fabric-safe stain stickers to indicate areas requiring special attention, such as makeup smudges or food stains. Avoid marking the hemline, as it is frequently soiled. Our wedding preservation team will meticulously clean and examine this section. Stick only to the provided stain stickers, as their adhesive is gentle on delicate wedding dress fabrics and won't harm the fibers of your bridal gown. Even if you choose not to use the stickers, our team will thoroughly inspect your dress upon receipt.

STEP 3: Assemble the Shipping Container

Follow the simple instructions to assemble the crush-resistant shipping container, specifically designed for commercial use. Place your wedding gown and up to five wedding day accessories into the provided waterproof poly bag. Include the white and yellow duplicates of your order form (retain the pink copy), an optional alternative delivery card, and, if needed, your personal check for upgrades. Use our custom twist tie to seal the bag, then insert it into the shipping container. (Tip: Keep the UPS shipping label outside the bag and container for easy tracking.)

STEP 4: Attach the UPS Shipping Label

Detach the lower section of the pre-paid UPS shipping label and affix it to the reverse side of the pink order form. Retain the pink duplicate for your documentation, as it contains updated shipping details and the tracking number.

STEP 5: Seal the Shipping Box

Lower the two flaps marked "A" on the shipping box, followed by folding down the two flaps labeled "B" over the "A" flaps. Dampen the adhesive side of the provided tape with tap water and a sponge, then apply it to the designated area labeled "Tape" on the container. Position the pre-paid UPS shipping label on the box in the area marked "Affix Shipping Label Here."

STEP 6: Ship Your Wedding Preservation Kit Safely

Your wedding gown is now securely stored in the shipping container, ready for its journey to our preservation company. Choose one of these four easy shipping options:

  • Hand over the parcel to your UPS delivery person.
  • Deliver the package to a nearby UPS store (Locate one near you).
  • Drop off your package at a UPS drop box (Find the nearest drop box here).
  • Dial 0-000-000-0000 to arrange for a UPS driver to collect your garment at no cost.
The safety of your wedding dress is guaranteed as it travels to our facility for meticulous cleaning and preservation. With museum-quality standards and the trust of over 3 million brides since 1913, your gown will be expertly handled to preserve its elegance for generations to come.

FAQs Regarding the Shipment of Your Wedding Dress to Us

Do You Need Additional Information Before Confirming Your Order?

Find answers to most questions in our preservation FAQ, or contact us for any additional assistance you may need.

Why Choose Our Preservation Services?

Most Secure and Trusted

Safeguard your gown’s beauty and legacy with our renowned wedding dress cleaning and preservation services. Trusted by over three million brides since 1913, we’ve perfected a restoration process that provides exceptional care for every gown.

Free Shipping

Each Wedding Dress Preservation Kit includes complimentary, fully insured round-trip shipping. Our in-house team ensures every gown is cleaned, preserved, and safely returned to you.

Museum-Quality Preservation

We use advanced cleaning processes and museum-trusted technology to handle gowns with meticulous care. Acid-free materials prevent discoloration, ensuring your gown remains a timeless beauty and cherished heirloom.

Affordable Elegance 

Our kits provide exceptional preservation at accessible prices. From traditional to luxurious solutions, we deliver unparalleled care for vintage and contemporary styles alike.

90-Day Return Policy with No Questions Asked 

With our 90-day return policy and 100-year guarantee, you can trust our Wedding Dress Preservation Kit to preserve your cherished gown with lasting peace of mind.