July
Special: Use Checkout Code FREESHIPPING for FREE 2-Way Shipping
July
Special: Use Checkout Code FREESHIPPING for FREE 2-Way Shipping
Most brides freeze at the same moment: the second they have to hand their wedding dress over to be shipped somewhere else. It feels risky, even when it is not. In this guide, you will see exactly what happens from the moment you order your kit to the moment your preserved gown arrives back at your door, including how it is packed, insured, tracked, and cared for along the way.
Get the complete guide for free.
 A full walkthrough of exactly what happens to your gown from pickup to preservation, so nothing feels uncertain.
Not every bride knows what happens after she drops off her gown. Some assume it disappears into a black box until it shows up preserved. Others worry it is handled the same as a regular dry cleaning order. Neither is true. This guide walks you through every stage of the process, from the moment you place your order to the moment your gown is returned, so you know exactly who is handling your dress, how it is protected, and what condition it will come back in.
| What to Know | Why It Matters |
|---|---|
| Your gown is insured from the moment it ships | Every kit includes declared value coverage, so your dress is financially protected the entire time it is out of your hands |
| You do not need to prep or clean the dress yourself | Home treatment can set stains permanently. Mark them with the stickers provided and let specialists handle the rest |
| Your kit includes everything needed to pack safely | The crush-proof box, waterproof bag, tape, and prepaid label are all included; no extra materials needed |
| You can track your gown the entire journey | The GownTracker system shows exactly where your dress is, from arrival through preservation |
| Preservation takes 6 to 8 weeks, with rush options available | Knowing the timeline in advance means no wondering or checking in |
| Choosing the right kit depends on your gown's age and value | Traditional, Couture, Restoration, and Clean Only kits are each built for different gowns |
THE SHIPPING KIT
THE PACKING PROCESS
THE ORDER FORM
ACCESSORIES AND ADD-ONS
Most brides receive their shipping kit and pack their gown quickly, without carefully reading the instructions. The reality is that incorrect packing, even with the right materials, can cause new damage during transit that was not there on your wedding day. Knowing exactly how to prepare and pack your gown gives you complete confidence that it will arrive at the facility in the best possible condition for cleaning and preservation.
This guide helps you:
We are not a general dry cleaner. Wedding dress preservation is the only thing we do, and we have been doing it since 1913.
No. Everything you need is already inside your DressPreservation.com shipping kit. It includes a crush-proof waterproof box, a clear poly bag, heavy-duty tape, a prepaid return shipping label, stain marker stickers, and your completed order form. No extra supplies are needed.
No. Do not attempt to treat or clean your gown before sending it. Home products and rubbing can permanently set stains into delicate bridal fabrics. Place stain marker stickers near any soiled areas and let the preservation team handle all cleaning using museum-quality SYSTEMK4 technology.
As soon as possible, ideally within days of your wedding. Invisible stains from sweat, champagne, and body oils begin oxidizing immediately after the wedding. The sooner your gown is shipped, the more effectively those stains can be lifted before they permanently set into the fabric.
Download the free guide, follow every step inside, and let our specialists handle everything from there. Over 3,000,000 brides have trusted us with their most precious dress since 1913. Yours deserves the same care.
